MyGov started out as the government’s citizen engagement initiative, and over time it has turned into one of the primary ways people take part in governance. Various ministries and departments work with the platform to pull in citizen input through discussions, polls, surveys, creative tasks, and activities on the ground. As of July 10, 2026, over 6.32 crore citizens have signed up, with 4.48 crore of them joining in just the last five years.
Within that five-year span, MyGov hosted 180 discussions, 15 polls, and 56 surveys. Turnout has been notable across the board: 7.77 lakh people joined discussions, 30.39 lakh took part in polls, and 3.57 lakh responded to surveys. Numbers on that scale point to genuine, ongoing public interest rather than a passing trend.
Where public feedback fits into policymaking
At its core, MyGov gives ministries and departments a way to put policy ideas in front of the public and hear back. When a consultation ends, the platform gathers everyone’s input and hands it off to whichever ministry or department is responsible, so that feedback can factor into how a policy, scheme, or programme gets shaped or reworked.
Several major national efforts have run through this process. The National Education Policy 2020 is one, along with the Digital Personal Data Protection Bill of 2022 and its 2025 draft rules. Union Budget consultations have also gone through MyGov, as have proposed amendments to the Aadhaar Authentication for Good Governance Rules of 2020, changes to how the National Testing Agency conducts its exams, the Draft Data Centre Policy of 2020, the Draft New Textiles Policy of 2020, and the memorandum prepared for the 8th Central Pay Commission.
Still, the government has been direct about one thing: gathering public feedback is one part of the process, but deciding whether to actually use it is entirely up to the ministry or department in charge of that particular policy.
Widening access to the platform
Two independent impact assessments, done in 2017 and again in 2025, looked into how MyGov could reach a broader base of users and be more inclusive. A number of changes came out of those findings. The platform now runs in 12 languages, English plus 11 regional Indian languages, and a dedicated mobile app has made it easier for people to participate from their phones. Its outreach through digital channels and social media has grown too.
The web interface itself gets upgraded periodically, aimed at keeping it easy to use and accessible to as many people as possible. MyGov also stays on top of user feedback about its own performance, and uses that to make small, continuous fixes so the platform keeps working well as a link between citizens and the government.
Key Takeaway: MyGov has settled into a real role in India’s approach to participatory governance, with more than 6.32 crore citizens now connected to it in some way. Consultations on the Union Budget, education policy, data protection, and Aadhaar rules show that the platform does more than collect opinions, it actually feeds them into policy decisions. Combined with the accessibility changes made after independent review, MyGov is helping push Indian governance toward being more open and more inclusive for the people it serves.
MCQ’s:
1. MyGov is primarily a platform for:
A. Digital payment services
B. Citizen participation in governance and public consultations
C. Online recruitment for government jobs
D. Delivery of welfare subsidies
2. Which of the following policy initiatives has been opened for public consultation through the MyGov platform?
A. National Education Policy (NEP) 2020
B. Digital Personal Data Protection Bill, 2022
C. Union Budget consultations
D. All of the above
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